Our client’s satisfaction and health are of paramount importance to us. Our aim is to ensure that every client feels welcome in our space. With this in mind, we feel that it is important to set some house rules to ensure the peaceful enjoyment of Repose space by everyone. We kindly ask our clients to adhere to this Etiquette Guide at all times.
In order not to disturb or interrupt the use of our space by our clients, we kindly ask that you always conduct yourself in a respectful, quiet and a well-mannered fashion when in or about Repose. Aggressive, threatening or loud language or behaviour will not be tolerated.
Use of Repose facilitates
Our members and visitors should be dressed in suitable attire at all times when inside Repose.
We ask that our clients store their coats and other belongings in the lockers provided.
Please always wear slippers or shoes when moving around Repose.
The use of alcohol, cigarettes, e-cigarettes and vapes are prohibited in any area of Repose.
Please be advised that the biohacking facilities close 60 minutes before the advertised closing time.
Clients are to use the main entrance to enter and leave Repose. The fire exits are only to be used in an emergency, or under the instruction of Repose staff.
We recommend that you pre-book classes to avoid disappointment. You can book our group classes up to 7 days in advance.
For any AntiGravity® Fitness classes, we strongly advise against wearing vests, crop tops or shorts due to the friction generated by our Repose hammocks. We recommend short sleeved or long sleeved t-shirts, leggings, tracksuits or three-quarter length bottoms.
For any AntiGravity® Fitness classes, please do not wear any sharp jewellery, hair grips, clips and pins for safety reasons.
We are unfortunately unable to accommodate late arrivals to our classes. Please ensure that you arrive five minutes before the start of the class so that you are able to get safely set up in your hammock. For mat fitness classes, we kindly ask that you arrive five minutes before the start time of the class to guarantee it begins punctually.
In the unlikely event a client is jeopardising the safety and enjoyment of others during the class, our instructors reserve the right to ask them to leave.
Due to the factors outside of our control, the Repose timetable and instructors are occasionally subject to change without advance notice. We apologise if this causes any inconvenience.
We ensure that we comply with health and safety requirements to maintain the safety of our clients.
To ensure everyone’s safety, temperatures must be taken upon entry to Repose Space. Temperatures are taken via a One Screen temperature reading camera.
If you have any questions or suggestions about this Etiquette Guide please communicate them to the Front of House team or send us an email to email@example.com.